Cookie Policy
Last updated: January 2026
This Cookie Policy explains how ShadowTrace Ltd ("ShadowTrace", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at shadowtrace.ai or use our platform.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their sites are used.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device for a set period of time or until you delete them, while session cookies are deleted when you close your browser.
2. How We Use Cookies
We use cookies and similar technologies for several purposes:
2.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core features such as security, account authentication, and remembering your preferences. Without these cookies, services you have requested cannot be provided.
| Cookie Name | Purpose | Duration |
|---|---|---|
| shadowtrace-session | Maintains your authenticated session | Session |
| shadowtrace-cookie-consent | Stores your cookie consent preferences | 1 year |
| csrf-token | Security token to prevent cross-site request forgery | Session |
2.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _ga_[ID] | Google Analytics - maintains session state | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
2.3 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences and settings. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Purpose | Duration |
|---|---|---|
| shadowtrace-preferences | Stores user interface preferences | 1 year |
| shadowtrace-locale | Remembers your language/region preference | 1 year |
2.4 Marketing Cookies
These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites. We currently do not use marketing cookies on our website.
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these third-party cookies. The third-party providers are responsible for their own cookie practices, and you should refer to their privacy policies for more information.
Third parties that may set cookies on our website include:
- Google Analytics: For website analytics and performance measurement
- Intercom: For customer support chat functionality (if enabled)
- HubSpot: For marketing automation and lead tracking (if enabled)
4. Similar Technologies
In addition to cookies, we may use other similar technologies:
- Local Storage: We use browser local storage to store your preferences and consent choices. Unlike cookies, data stored in local storage does not expire automatically.
- Session Storage: Similar to local storage but cleared when you close your browser tab.
- Pixel Tags: Small transparent images that may be used to track user behaviour and measure the effectiveness of our communications.
5. Managing Your Cookie Preferences
5.1 Cookie Consent
When you first visit our website, you will see a cookie consent banner. You can choose to accept or decline non-essential cookies. Your choice will be stored and remembered for future visits.
5.2 Changing Your Preferences
You can change your cookie preferences at any time by:
- Clearing your browser's local storage and cookies, which will cause the consent banner to reappear on your next visit
- Using your browser's cookie settings (see below)
5.3 Browser Settings
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in common browsers:
Please note that if you choose to block or delete cookies, some features of our website may not function properly.
5.4 Do Not Track
Some browsers offer a "Do Not Track" feature that sends a signal to websites you visit indicating that you do not wish to be tracked. Our website does not currently respond to "Do Not Track" signals, as there is no industry standard for how to respond to such signals.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
ShadowTrace Ltd
Email: privacy@shadowtrace.ai
Address: [Registered Address]
For more information about how we handle your personal data, please see our Privacy Policy.